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Frequently Asked Questions
Got a question? We are here to answer!
Please track your order at our Tracking page
Yes, we do ship internationally. And we do offer free shipping for all countries.
We accept all major credit cards and some popular online payment methods like MasterCard, Visa etc.
Please make sure you tracked your order from our Tracking Page. Or message us directly through the contact page and we would get back to you shortly
Please check our return/refund/exchange policy here.
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.
To apply a discount code, enter the code in the "Discount code" field during the checkout process. The discount will be applied to your total order amount. Make sure to click "Apply" to see the changes.
Yes, we offer bulk purchase discounts for certain products. Please contact us through the contact page for more information on bulk order discounts.
Eligible products will have the discount applied automatically at checkout, or you may need to enter a promo code. Check the product description or promotional details for eligibility information.
Ensure the code is entered correctly and that it hasn’t expired. If the issue persists, please contact our customer service team through the contact page for assistance.
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